How Translation Hours Work
Translation hours aren't just clock time. They're consumed once per active language stream, per hour. The more languages running at once, the faster they're used.
The core concept
Active language
Translation hours
10 hrs1 stream × 1 hr/real-hr = drains slowly
10 real hours
10 hrs ÷ 1 language
Active languages
Translation hours
10 hrs2 streams × 1 hr/real-hr = drains 2× faster
5 real hours
10 hrs ÷ 2 languages
Watch the bars above. Example B drains at exactly twice the speed of Example A.
The formula
Each language stream consumes exactly 1 translation hour per real clock hour, independently.
At a glance: 10 hour plan
How long your sessions last depending on how many languages you serve simultaneously.
1 Language
Spanish
10
real hours
2 Languages
Spanish, French
5
real hours
3 Languages
Spanish, French, Hindi
3.3
real hours
4 Languages
Spanish, French, Hindi, Mandarin
2.5
real hours
The number of listeners per language does not affect consumption. Only the number of active language streams does.
Common questions
Do unused translation hours roll over to the next month?
Translation hours are allocated monthly and reset at the start of each billing cycle. Unused hours do not carry over, so we recommend choosing a plan that matches your typical usage.
What happens if I run out of translation hours mid-session?
On a paid subscription, your session keeps running uninterrupted. Any usage beyond your included hours is automatically billed as overage in 60-minute blocks. Your congregation never experiences a cutoff. You can monitor your remaining hours in the church dashboard at any time.
Can I upgrade my plan to get more hours?
Yes, you can upgrade at any time from your church dashboard. Your new plan's translation hours take effect at the start of your next billing cycle.
Does it matter how many people are listening in a language?
No. Each language stream counts as one translation hour per real hour, regardless of whether 1 or 1,000 people are listening in that language. Logia charges by stream, not by listener.
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